Privacy Policy
01
About this policy
This Privacy Policy explains how the company operating Faze (the "Company," "we," "us," or "our") collects, uses, discloses, and protects information when you visit Faze, connect a wallet, launch or trade a token, enter the world, use chat, contact us, or otherwise interact with the Faze interface and related services.
The Company, a company registered in England and Wales, is the controller responsible for personal information processed through services under its control. You can contact the Company at hello@faze.fun.
The Faze interface is noncustodial. The Company does not control your wallet, hold your private keys or assets, or make blockchain transactions for you.
02
Information we collect
The information we collect depends on how you use the interface. A wallet address or blockchain transaction may be personal information when it can be associated with an identifiable person.
- Wallet and blockchain information, including public wallet addresses, wallet signatures, transaction hashes, token balances, smart contract interactions, liquidity positions, and other public onchain data.
- Content you submit, including token names, symbols, descriptions, images, social links, profile information, avatar customization, and chat messages.
- Communications you send to us, including your email address and the contents of your request.
- Device and network information, including IP address, browser and device type, operating system, referring page, requested pages, request timing, approximate location derived from IP address, and security or diagnostic events.
- Usage, performance, and diagnostic information about how the interface is accessed, navigated, and performs, including in-world activity (such as avatar position and interaction events) needed to run the multiplayer world.
- Session and preference data, including a session identifier stored in a signed cookie, and local preferences and connection data stored by your browser or wallet tools, such as interface settings and wallet session state.
03
Sources of information
We receive information directly from you, automatically from your browser or device, from public blockchain networks, and from service providers such as wallets, RPC providers, indexers, explorers, and market data services.
04
How we use information
- Provide, maintain, and improve token discovery, launch, trading, liquidity, analytics, profile, and chat functionality.
- Operate the multiplayer world, including presence, movement, parties, events, and chat delivery.
- Connect wallets, verify wallet signatures, prepare transaction requests, and display public onchain activity.
- Process content you submit and moderate malicious links, spam, fraud, abuse, and prohibited activity.
- Respond to questions, support requests, disputes, and other communications.
- Monitor reliability, diagnose failures, measure performance, and understand how the interface is used.
- Protect the Company, users, and the public from security threats, misuse, and unlawful activity.
- Comply with applicable legal obligations and enforce the Terms of Use.
05
Legal bases
Where the UK GDPR or other applicable law requires a legal basis, we process personal information as necessary to provide the services you request (performance of a contract), for legitimate interests such as operating, securing, and improving the interface, with your consent where requested, and to comply with legal obligations.
You may withdraw consent where processing relies on consent. Withdrawal does not affect processing already completed and may prevent certain features from working.
06
Blockchain information
Public blockchain networks are transparent by design. Transactions, wallet addresses, token activity, smart contract events, and related records may be permanently available through the networks the Platform connects to, nodes, explorers, indexers, and other independent services.
The Company cannot edit, hide, reverse, or delete information recorded on a public blockchain. Disconnecting your wallet or making a privacy request does not remove prior onchain activity.
07
How we disclose information
The Company does not sell personal information. We may disclose information to vendors and infrastructure providers that support hosting, content delivery, security, wallet connectivity, blockchain access, indexing, storage, and market data. These providers may include hosting and infrastructure providers, wallet connectivity providers (such as WalletConnect and embedded wallet services), blockchain RPC and explorer services, and market data providers. They process information under their own terms and privacy policies or on our behalf.
We may also disclose information when required by law, to protect users or legal rights, to investigate abuse or security incidents, in connection with a business reorganization, or with your direction or consent.
Information you publish onchain or submit to public product surfaces (including token metadata, profiles, and world chat) may be visible to anyone.
08
Third-party services
Wallets, blockchain networks, smart contracts, protocols, websites, and other services available through or linked from the Platform are independent from the Company. We do not control their availability, security, or privacy practices.
Review the privacy terms of a third party before providing information or using its service.
09
Cookies and browser storage
The Platform uses a signed session cookie to maintain your session and protect the interface, and local storage and similar browser technologies to remember preferences, maintain wallet connections, and measure performance. We run our own analytics and error tracking; the interface does not use third-party advertising or cross-site tracking networks, and we do not use personal information for targeted advertising.
You can clear browser storage or adjust browser controls. Some settings may be lost and certain features (including staying signed in) may stop working.
10
Retention
We retain offchain information only for as long as reasonably necessary to provide the interface, maintain public product surfaces, resolve disputes, enforce agreements, protect security, and comply with law.
Retention periods vary by the type and purpose of the information. Public chat messages, token content, and operational records may remain available while the relevant product surface operates. Communications may be retained until the request is resolved and for a reasonable recordkeeping period. Service providers may retain technical records under their own policies.
Public blockchain and distributed storage records may persist indefinitely and are outside the Company's control.
11
Security
We use reasonable administrative and technical safeguards designed to protect systems under our control. No internet service, wallet, smart contract, network, or storage system can be guaranteed to be completely secure.
Never send us your private key, recovery phrase, password, or wallet credentials. If you believe your interaction with the Platform has created a security risk, contact hello@faze.fun.
12
International processing
The Company and its service providers may process information in countries other than the country where you live. Those countries may have different data protection laws.
Where required, we use appropriate safeguards for international transfers of personal information, such as transfer mechanisms recognized under the UK GDPR.
13
Your rights and choices
To make a privacy request, email hello@faze.fun. Describe your request and the wallet address, email address, or other information needed to locate the relevant records. We may need to verify your identity or authority before completing a request.
We will not discriminate against you for exercising an applicable privacy right. Rights may be limited where an exception applies, and we cannot alter public blockchain records.
- Use public areas of the interface without connecting a wallet where wallet access is not required.
- Disconnect your wallet, clear local browser storage, and manage browser or wallet permissions.
- Avoid including personal information in token metadata, profile fields, public links, or chat messages.
- Depending on where you live, request access to, correction of, deletion of, restriction of, or a copy of personal information held offchain, or object to certain processing.
- Withdraw consent where processing relies on consent.
- Complain to a data protection authority where applicable. In the United Kingdom, the supervisory authority is the Information Commissioner's Office (ICO).
14
Children
The interface is not directed to children, and we do not knowingly collect personal information from anyone under 18. If you believe a child has provided personal information to us, contact hello@faze.fun.
15
Policy changes
We may update this policy as the interface, infrastructure, or legal requirements change. The effective date identifies the current version. Material changes may be communicated through the interface or another appropriate channel.
16
Contact
Questions, privacy requests, and complaints may be sent to the Company at hello@faze.fun.